More than just a meal

Meals on Wheels WA


Aged and Community Services Western Australia (ACSWA), the peak body for Meals on Wheels WA, is committed to respecting the privacy of volunteers, donors and customers of ACSWA, the Meals On Wheels WA website and other related entities. ACSWA is committed to ensuring the confidentiality and privacy of our website users’ personal information. ACSWA adheres to the National Privacy Principles as set out in the Privacy Act 1988 and the Privacy Amendment (Private Sector) Act 2000.

ACSWA will not do anything, or engage in any practice, that contravenes any information protection principles including the following:
• Not collect personal information unless:

A.  the information is collected for a lawful purpose that is directly related to a function or activity of the ACSWA, and
B.  the collection of the information is reasonably necessary for that purpose;
• Not collect personal or commercial information by any unlawful means;
ACSWA collects personal information from a number sources including:
• Directly from the individual to whom the information relates
• From companies about their employees and contractors
• From companies about their customers and suppliers
• For marketing purposes, from business associates, potential clients and other third party sources.

Any visitor to the ACSWA website or to the Meals On Wheels WA website may visit without revealing their identity or any personal information.

In accordance with current standards, our servers automatically recognise and record each visitor’s source IP address, date and time of visit, and pages viewed, but only discloses to us anonymous, statistical data, which we need to evaluate our website performance and generally improve the website over time.

The online facility for donations to ACSWA via the Meals On Wheels WA website is secure and encrypted. Data stored on the organisations’ computers is password protected. The organisation will not use or release donor information about individual visits to the Meals On Wheels WA website or information that the donor may provide electronically to any other organisation, person or group without the express written consent of the donor.

The organisation will be engaged in the collection of personal information to enable donations via the organisation’s website. Personal information collected may include name, address, telephone numbers, email address, credit card details and postal address. These details are collected specifically for donations and will not be disclosed to any outside agency without express written consent.

ACSWA is committed to protecting and maintaining the privacy, accuracy and security of all donor information provided via the Meals On Wheels WA website including the financial level of their support and will not exchange, rent or otherwise share donor contact details with another person or body corporate without the express written consent of the donor.